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Revenue Cycle Management

Revenue Cycle Management Services

The full revenue cycle, run in the open — every claim, every payer, every dollar.

Most RCM vendors execute tasks and report backward. We run your entire revenue cycle as a Revenue Command Center — and the dashboards we work from are the dashboards you see. Net collection rate, days in AR, cost to collect: the numbers that move EBITDA, not activity reports.

On your dashboard Live
Clean Claim Rate99%
Claims Posted <60 Days90%
Client Retention100%
The dashboards we work from are the dashboards you see. No black box.
The Stakes

What a Black-Box Revenue Cycle Actually Costs

When you can’t see your revenue cycle, you don’t have a reporting problem — you have a control problem. Each blind spot has a price:

Unclear claim status across payers and locations
Cash-flow uncertainty and missed forecasts
Aging AR with no clear ownership
Revenue quietly leaking out the back door
Backward-looking monthly reports
Decisions made on stale data — weeks after the damage
A vendor that processes claims but hides the work
No way to know what’s being left behind
The Operation

How We Run It — In the Open

The full lifecycle, front end to back end, with named ownership and daily monitoring. None of it hidden:

1

Front end: eligibility & intake

Coverage verified before the visit — Navi, powered by Wurklist, does the portal work and logs every check, so denials are prevented where they start.

2

Mid cycle: coding & charge capture

Certified specialty coders plus a rules engine that scrubs every claim against payer edits before submission. Charge entry lag is tracked daily, not discovered monthly.

3

Back end: denials, AR & posting

Owner-based work queues with accountable follow-through. Denials are root-caused so they stop repeating; nothing ages into a silent write-off.

4

Oversight: a named leader, weekly rhythm

An embedded RCM leader who owns your outcomes, weekly touchpoints, and proactive risk flags — a partner in the P&L, not a ticket queue.

No Black Box

The Numbers We Put in Front of You

Transparency isn’t a value statement — it’s a dashboard spec. From day one you see, live, the same metrics we manage to:

Reported live, not monthly
  • Net collection rate vs. contracted rate, by payer
  • Days in AR, by cohort and location
  • Denial rate and denial root causes, trending
  • Charge entry lag, tracked daily
  • Claims aging by payer, with owner and next action
  • Cost to collect — what the revenue cycle itself costs you
Proof

What Year One Looked Like for a 14-Location Network

A 14-location AFC urgent care network came to us with charge entry lag, stalled Workers’ Comp AR, and compliance exposure left behind by a previous vendor. We opened the box.

143 days
Charge Entry Lag
~2 weeks faster cash flow
+8.5%
Net Revenue Per Visit
+10%
Lookback Recovery
dormant revenue, in 4 months
100%
Credentialing Current
audit passed
Outcomes

What Changes When We Run Your Revenue Cycle

A revenue cycle you can see end to end
Denials that stop repeating, not just get reworked
AR with named owners and next actions
Forecasts built on live data, not last month’s report
A partner accountable to your financial outcomes

No Claim Left Behind.

Start with a no-obligation Revenue Cycle Review — see your own numbers first.