You’ve Mastered Clinical Speed. Now Master Revenue Velocity.
The RCM partner that speaks Experity fluently.
We close the gap between patient intake and payment posting, specializing in high-volume urgent care and complex Experity workflows. Let our Experity experts review your current setup — we’ll show you exactly where process gaps are costing you money.
Experity Is Built for Speed in the Clinic
But without the right RCM processes behind it, that clinical speed creates financial bottlenecks:
The OccMed / Work Comp Drag
Clinical documentation is done, but claims sit in “Pending” for 120+ days because billing workflows don’t match complex employer requirements.
Registration vs. Revenue
Your front desk is racing door-to-door time targets, causing eligibility errors that aren’t caught until the EOB comes back “Denied.”
Data Overload
You have plenty of reports — but no clear answer on why net revenue per visit is stagnating despite higher patient volume.
We Are Experity-Native Specialists
We don’t just “log in” to your system. We optimize it — navigating the Experity interface with the same fluency as your best clinic manager, and leaving every queue visible to you.
Workflow experts
We understand the nuances of split-billing and employer protocols — it’s how we took Workers’ Comp AR from 120 days to 79.
Queue management
Tasks don’t rot in the queue. Aggressive daily workflows keep your Billing Ops screens clear — and you can check them anytime.
Credentialing clean-up
“Revenue leaks” are often just missing provider IDs in the system. We audit and fix them immediately.
Certified billing specialists
A deep bench of certified medical billing experts who already know urgent care’s business requirements.
Front-desk feedback loops
We don’t just fix errors — we trace them back to the registration screen and coach your staff so they stop happening.
What Happens When You Optimize Experity?
Results from a 14-location urgent care network running Experity + EMPClaims:
“The reporting is phenomenal. We are on pace to see higher net revenue per visit thanks to the process changes EMP implemented. Communication and access to support is fantastic.”
Transitioning Vendors: The Honest Truth
We believe in setting realistic expectations before we sign the contract.
The Reality
Changing billing vendors often causes a temporary dip in receivables (2–3 weeks) as the new team takes over the queues. Anyone who tells you otherwise is selling.
The EMPClaims Difference
We anticipate it. A dedicated Bridge Team aggressively works your old AR while the new workflow stands up — so the dip is shallow and short.
The Clean-Up
We frequently discover “ghost accounts” — logins and portals the previous vendor lost track of. We recover access, find stranded cash, and stabilize with a baseline higher than before.
Common Questions from Experity Users
Can you support just Workers’ Comp billing, or do we have to outsource full RCM?+
We offer flexible models. We can act as specialists handling only your complex OccMed/Workers’ Comp AR — the hardest part of Experity billing — or manage the entire lifecycle.
How do you handle denied claims within Experity?+
We work denials directly in the system, so you have full visibility. Nothing is hidden in offline spreadsheets.
Do you offer coding audits for individual providers?+
Yes. Since Experity moves fast, coding accuracy can drift. We provide provider-level audits and education to keep documentation matched to the speed of care.
How do you handle real-time eligibility?+
We make sure your configuration catches inactive coverage before the patient walks back — turning your front desk into a revenue firewall. Navi, powered by Wurklist, does the portal work and logs every check.
The Rest of the Urgent Care Picture
This page is about the platform. These cover the service behind it, the documented results, and the front-desk product.
EMPClaims — The Experity Revenue Specialists.
Start with a free workflow audit: we’ll show you exactly where your Experity setup is leaking revenue, in your own instance.